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User Interface & Accessibility

Intelligently Designed for Ease of Use
How we make it easy and safe for Heroes to use the platform

Profile and Listing: A Hero can easily sign up and create a profile and up to 3 free listings in their neighborhood. In each listing they can include their experience, their availability, their rates and even pictures.

ID Verification: Before a Neighbor can contact a Hero they need to go through Identity Verification. New members are screened against the National Sex Offender Registry.

 

Trust and Safety: A Hero's personal details will never be made available to any Neighbor. We have an extensive section in our Help Center on Safety that we encourage all members to read.

 

Payments are made in person or with apps like Venmo upon the successful completion of a task.

Ratings and Reviews: Post-service, Heroes can review Neighbors to help build a credible platform for all.

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How we make it easy and safe for Neighbors to use the platform

Profile and Listing: A Neighbor can easily sign up and start browsing the Heroes in their neighborhood.

ID Verification: All Heroes have to go through Identity Verification and are screened against the National Sex Offender Registry.

 

Trust and Safety: A Neighbor's personal details will never be made available to any Hero. We have an extensive section in our Help Center on Safety that we encourage all members to read.
 

Payments are made in person or with apps like Venmo upon the successful completion of a task. 

Ratings and Reviews: Post-service, Neigbhors can review Heroes to help build a credible platform for all.

The Details (Always) Make the Difference

  1. We are hyper-focused on delivering the most intuitive, easy-to-use logical and pleasant experience to all of our members.

  2. We study other platforms to see what each one gets right and where they miss the mark and incorporate that knowledge into our own UI/UX.
     

  3. The result is a winning site that works well and flows well for both Heroes and Neighbors.

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